Terms & Conditions

Terms and Conditions

These terms and conditions apply to all purchases made through the website of Ivy’s Boutique, located at Langerakbaan 183 Unit 1467, 3544 PE Utrecht, and reachable at info@ivys-boutique.com.

1. Applicability

By placing an order on our website, you agree to these terms and conditions.

2. Product Information

We strive to present accurate and up-to-date product descriptions and information. However, typographical errors or inaccuracies may occasionally occur.

3. Ordering and Payment

Orders are processed once full payment has been received. Available payment methods may vary depending on the customer’s country. Please verify which options are available during checkout.

4. Processing and Delivery

• Processing time: 1–3 business days

• Shipping time: 3–7 business days, depending on location

• Origin: Orders are shipped directly from our supplier in China

5. Returns and Cancellations

Please refer to our Return Policy for full details regarding returns and cancellations.

6. Liability

We are not responsible for loss or damage during shipping if the tracking information confirms that the package has been delivered. Customers are responsible for providing the correct shipping address and should verify it carefully.

7. Intellectual Property

All content on this website, including but not limited to text, images, and logos, is the property of Ivy’s Boutique and may not be used without written permission.

8. Complaints Procedure

Complaints may be submitted in writing to info@ivys-boutique.com. We aim to respond within 5 business days.

9. Governing Law

These terms and conditions are governed by the laws of Canada.